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PRIVACY POLICY
At Lakeplacidjewelry.com, we are committed to providing excellent
customer service and outstanding value in fine jewelry while
respecting and protecting the privacy of our customers. To better
serve you, we may collect and maintain certain information regarding,
for example, your product and service preferences, dates of special
occasions related to people you buy gifts for (e.g., address, phone
number), and billing and shipping information. Under no circumstances
do we sell or rent this information to other businesses, and we
protect and enforce the confidentiality of this information. We
respect your privacy and seek to protect the trust you place in
Lakeplacidjewelry.com. Our Privacy Policy is explained in more detail
below.
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SAFETY AND SECURE SHOPPING GUARANTEE
Lakeplacidjewelry.com is committed to protecting our customers'
personal information. All orders are transmitted in an encrypted
format. To be sure that your order is secure, simply check your Web
browser while you are in the ordering section. Most browsers use some
sort of symbol to alert you to the fact that you are on a secured Web
site. For example, Netscape and Internet Explorer use icons - either a
padlock or a key - in the bottom left hand corner that appear when the
site is secured.
Further more, we use the industry standard encryption protocol known
as Secure Socket Layer (SSL) to keep your order information secure. We
have established a Secure Shopping Guarantee for every transaction
that you make with Lakeplacidjewelry.com. Should any unauthorized
charges appear on your credit card as a result of shopping with
Lakeplacidjewelry.com, you must notify your credit card provider in
accordance with its reporting rules and procedures.
We will cover the liability of purchases made through this web site
only if the unauthorized use of your credit card resulted through no
fault of your own. If your bank holds you responsible for fraudulent
charges, we will not cover your liability.
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RETURNS
- Returns can be made two weeks from date of delivery.
- No returns on sale items.
- No returns on special custom ordered items, sized or engraved merchandise.
- All merchandise must be in original boxes, condition and with original
tags still attached.
- Credit will be given for purchase price, minus shipping and handling.
- Credit will be issued by same means of purchase.
- Returns must be shipped insured we are not responsible for lost,
stolen or damaged merchandise.
- If we incorrectly ship an item we will reimburse you for shipping the
returned item and the new item will be shipped free.
- An Authorization number must be obtained before returning any item or
it will be refused upon receipt.
- You may call 518-523-7829 for
authorization number and return instructions.
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